Last Updated: October 26, 2025.

Welcome to Ramrah Life Sciences (“Ramrah,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website (ramrah.com), your purchase of our products (including skincare, haircare, personal care, and nutraceuticals), and your engagement with our clinical services and restorative therapies. By accessing our website, purchasing products, or booking services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services or website.

1. General Provisions

1.1 Eligibility

By using this site, you represent that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian.

1.2 Accuracy of Information

We strive to ensure that all information on our website is accurate, including product descriptions, pricing, and clinical service details. However, Ramrah does not warrant that product descriptions or other content is error-free, complete, or current. We reserve the right to correct errors and update information at any time without prior notice.

2. Medical & Health Disclaimer

2.1 Not Medical Advice (Website Content)

The content provided on this website—including text, graphics, images, and information regarding our skincare, nutraceuticals, and wellness products—is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.

2.2 Nutraceutical & Wellness Products

Our nutraceutical and wellness products are formulated to support general health and well-being. They are not intended to diagnose, treat, cure, or prevent any specific disease unless explicitly stated and approved by relevant regulatory authorities. Always consult a physician before starting any new supplement regimen, especially if you are pregnant, nursing, or have a medical condition.

2.3 Clinical Services & Physician-Led Care

Our restorative therapies and clinical services are administered under strict physician-led protocols. Specific medical advice, suitability for treatment, and expected outcomes will only be provided during a private consultation with our clinical team. Results may vary based on individual biology and adherence to aftercare.

3. Products and Orders

3.1 Product Availability

All physical products (Advanced Skincare, Hair Care, Personal Care, Nutraceuticals) are subject to availability. We reserve the right to limit the quantities of any products or services that we offer.

3.2 Pricing

Prices for our products are subject to change without notice. We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of a product.

3.3 Order Acceptance

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. If we make a change to or cancel an order, we will attempt to notify you via the email or phone number provided.

4. Clinical Services & Appointments

4.1 Booking

Appointments for therapies (such as IV Drip, Cryotherapy, HBOT, etc.) are subject to schedule availability. A deposit may be required to secure your slot.

4.2 Cancellation Policy

We require a minimum of 24 hours’ notice for cancellations or rescheduling of clinical appointments. Failure to provide notice may result in a cancellation fee.

4.3 Candidate Suitability

Ramrah reserves the right to refuse service if a patient is deemed medically unsuitable for a specific therapy during the consultation process. In such cases, alternative recommendations will be provided.

5. Shipping and Delivery

5.1 Shipping Policy

We ship our physical products to locations within India and select international destinations. Shipping timelines provided at checkout are estimates. Ramrah is not liable for delays caused by third-party logistics partners or customs clearance.

5.2 Risk of Loss

All items purchased from Ramrah are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

6. Returns and Refunds

6.1 Products

Due to the hygiene and safety standards of medical-grade skincare and nutraceuticals, we generally do not accept returns on opened or used products. Please refer to our dedicated Return Policy page for detailed information on eligible returns for damaged or incorrect items.

6.2 Services

Fees paid for clinical services and therapies are non-refundable once the treatment has been administered. Prepaid packages are non-transferable and must be utilized within the validity period.

7. Intellectual Property

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, and software, is the property of Ramrah Life Sciences and is protected by international copyright laws. The compilation of all content on this site is the exclusive property of Ramrah.

8. Limitation of Liability

In no event shall Ramrah Life Sciences, its directors, officers, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of any of our products or services, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

10. Contact Information

Questions about the Terms and Conditions should be sent to us at: Ramrah Life Sciences Plot No. 443-A/19-111, Road No. 86, Near Apollo Hospital, Film Nagar, Hyderabad – 500096 Email: info@ramrah.com Phone: 9441448872