Shipping Policy

Last Updated: October 26, 2025

Ramrah Life Sciences is dedicated to delivering your luxury skincare and wellness products safely and on time.

1. Shipping Scope

We currently ship to all major cities and pin codes within India. International shipping availability varies by product and destination regulations. Please contact us for specific international inquiries.

2. Processing Time

Order Processing: All orders are processed within 1-2 business days (excluding Sundays and Public Holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped, including a tracking number.

3. Delivery Timelines

Hyderabad & Telangana: 1-3 Business Days.
Metro Cities (Mumbai, Delhi, Bangalore, Chennai, Kolkata): 3-5 Business Days.
Rest of India: 5-7 Business Days.

Note: Delivery times are estimates provided by our logistics partners and may be subject to delays due to external factors such as weather, strikes, or operational issues.

4. Shipping Charges

Standard Shipping: Shipping charges for your order will be calculated and displayed at checkout.
Free Shipping: We may offer free shipping on orders above a certain value. Current offers will be visible on the website banner or checkout page.

5. Order Tracking

Once your order has shipped, you will receive an email/SMS notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.

6. Damaged or Lost Packages

Ramrah Life Sciences is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

However, to assist our customers, if you receive a damaged package, please photograph the package immediately before opening it and email us at info@ramrah.com within 24 hours. We will do our best to assist you in resolving the issue with the logistics partner.