Privacy Policy

Last Updated: October 26, 2025

At Ramrah Life Sciences (“Ramrah,” “we,” “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (ramrah.com), purchase our products, or engage with our clinical services.

By using our services, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

Purchase products (Skincare, Haircare, Nutraceuticals).
Book a clinical appointment or consultation.
Sign up for our newsletter.
Contact our customer support.

This information may include your Name, Email Address, Phone Number, Shipping/Billing Address, and Payment Details.

1.2 Health & Skin Profile Data

To provide personalized recommendations or clinical therapies, we may collect basic health-related information regarding your skin type, hair concerns, or specific wellness goals. This data is treated with the highest level of confidentiality.

1.3 Automated Data

When you visit our website, we may automatically collect data such as your IP address, browser type, operating system, access times, and referring website addresses via cookies and analytics tools to improve user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

Order Fulfillment: To process transactions, ship products, and manage returns.
Service Delivery: To schedule appointments and provide relevant clinical care.
Communication: To send order confirmations, appointment reminders, and responses to inquiries.
Marketing: To inform you about new formulations, therapies, or exclusive offers (you may opt-out at any time).
Improvement: To analyze website usage and improve our product offerings and digital experience.

3. Sharing of Information

We do not sell, rent, or lease your personal information to third parties. We may share data with trusted partners to help perform specific tasks, such as:

Payment Processors: To facilitate secure transactions.
Logistics Partners: To deliver your orders.
IT Service Providers: To maintain website security and functionality.

All third parties are prohibited from using your personal information except to provide these services to Ramrah, and they are required to maintain the confidentiality of your information.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the Internet can be guaranteed to be 100% secure.