{"id":1403,"date":"2026-01-24T11:11:56","date_gmt":"2026-01-24T11:11:56","guid":{"rendered":"https:\/\/ramrah.com\/products\/?page_id=1403"},"modified":"2026-01-24T11:13:03","modified_gmt":"2026-01-24T11:13:03","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/ramrah.com\/products\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1403\" class=\"elementor elementor-1403\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d059325 e-flex e-con-boxed e-con e-parent\" data-id=\"d059325\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cba96f7 elementor-widget elementor-widget-heading\" data-id=\"cba96f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0aa423e elementor-widget elementor-widget-text-editor\" data-id=\"0aa423e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><strong>Last Updated:<\/strong> October 26, 2025<\/p><p>At <strong>Ramrah Life Sciences<\/strong>, we pride ourselves on the quality and efficacy of our formulations. Due to the nature of our products (personal care, skincare, and nutraceuticals) and strict hygiene standards, we uphold a specific Return Policy.<\/p><h2>1. Products (Skincare, Haircare, Wellness)<\/h2><h3>1.1 Hygiene &amp; Safety<\/h3><p>To ensure the safety of all our customers, <strong>we do not accept returns or exchanges on opened, used, or unsealed products.<\/strong> Once a product packaging has been tampered with or opened, it is considered non-returnable.<\/p><h3>1.2 Damaged or Incorrect Items<\/h3><p>If you receive a product that is damaged during transit or if you receive an incorrect item, please notify us within <strong>48 hours<\/strong> of delivery.<\/p><ul><li><p><strong>Process:<\/strong> Email us at <strong>info@ramrah.com<\/strong> with your Order ID and clear photographs of the damaged\/incorrect product.<\/p><\/li><li><p><strong>Resolution:<\/strong> Upon verification, we will arrange for a replacement to be shipped to you at no extra cost. If a replacement is not available, a full refund will be processed to your original method of payment.<\/p><\/li><\/ul><h3>1.3 Cancellation<\/h3><p>Orders can only be cancelled before they have been dispatched from our warehouse. Once shipped, an order cannot be cancelled.<\/p><h2>2. Clinical Services &amp; Therapies<\/h2><h3>2.1 Service Refunds<\/h3><p>Fees paid for clinical consultations, treatments, or therapies are <strong>non-refundable<\/strong>. This includes IV Therapy, Laser Treatments, and other aesthetic procedures.<\/p><h3>2.2 Packages<\/h3><p>Pre-paid treatment packages are non-refundable and non-transferable. They must be utilized within the validity period mentioned at the time of purchase.<\/p><h2>3. Refund Processing<\/h2><p>For eligible product refunds (damaged\/incorrect items):<\/p><ul><li><p>Refunds will be processed within <strong>7-10 business days<\/strong> after the return request is approved.<\/p><\/li><li><p>The amount will be credited back to the original source of payment (Credit Card\/Debit Card\/Net Banking\/UPI).<\/p><\/li><\/ul><h2>4. Contact Us<\/h2><p>If you have any issues with your order, please contact our support team immediately:<\/p><p><strong>Email:<\/strong> info@ramrah.com <strong>Phone:<\/strong> 9441448872<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return Policy Last Updated: October 26, 2025 At Ramrah Life Sciences, we pride ourselves on the quality and efficacy of our formulations. Due to the nature of our products (personal care, skincare, and nutraceuticals) and strict hygiene standards, we uphold a specific Return Policy. 1. Products (Skincare, Haircare, Wellness) 1.1 Hygiene &amp; Safety To ensure&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_bst_post_transparent":"","_bst_post_title":"hide","_bst_post_layout":"fullwidth","_bst_post_sidebar_id":"","_bst_post_content_style":"unboxed","_bst_post_vertical_padding":"hide","_bst_post_feature":"hide","_bst_post_feature_position":"","_bst_post_header":false,"_bst_post_footer":false,"footnotes":""},"class_list":["post-1403","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ramrah.com\/products\/wp-json\/wp\/v2\/pages\/1403","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ramrah.com\/products\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ramrah.com\/products\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ramrah.com\/products\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ramrah.com\/products\/wp-json\/wp\/v2\/comments?post=1403"}],"version-history":[{"count":4,"href":"https:\/\/ramrah.com\/products\/wp-json\/wp\/v2\/pages\/1403\/revisions"}],"predecessor-version":[{"id":1407,"href":"https:\/\/ramrah.com\/products\/wp-json\/wp\/v2\/pages\/1403\/revisions\/1407"}],"wp:attachment":[{"href":"https:\/\/ramrah.com\/products\/wp-json\/wp\/v2\/media?parent=1403"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}